• A 160 character consumes 1 credit per recipient. Longer texts take proportionate credits (e.g. 200 character text would take 2 credits)
• Incoming texts do not consume any credits
• Picture Messages (both incoming and outgoing) consume 3 credits per recipient and can include up to 1600 characters of text at no extra cost.

If you do not have phone numbers already, fear not! You do not need to collect phone numbers manually. Your customers will “subscribe” to you themselves by sending a special word to a 5-digit number that we provide. For example, if they Text “ABC” to 88588 and you own the word ABC, they will become your subscribers under the group called “ABC”. Simple as that! You just have to make sure your customers get the information they need in order to subscribe, which is basically the instruction: Text ABC to 88588!

Yes, the numbers are secure. Mobile phones are regulated by the government (unlike emails) and we are FCC compliant, which means your subscribers cannot receive marketing messages from other companies (unless they’ve also subscribed to other companies). We do not sell or share phone numbers with third parties. Spamming cellphones is illegal and we do not engage in any such activities.

• Sending commercial messages to cellphones is illegal unless that customer/member has “opted in” or subscribed to hear from you. Moreover, every commercial message needs to include opt-out instructions. Since our platform takes care of the opting-in and opting-out process automatically, your work becomes much easier and simpler.
• Regular text messaging applications on cellphones have limits on how many people can be texted at once (in order to control SPAM). On our platform, there’s no such limit.
• For you to do it yourself, you will need your customers’ phone numbers, which you may not always have.
• For a small business owner whose plate is always full, this manual work will become cumbersome and time-consuming very quickly.

Granted, you may not like to text yourself, but research tells us that 275 million users in the US love it! You are missing out on a huge marketing opportunity by not engaging with your audience in a manner they want to be engaged in. Texting is more popular than social networking or email on cellphones.

90% of emails are never opened. Compare that to a 98% read rate for text messages! In fact, 90% of text messages are read in the first five minutes and texting has 8x the response rate compared to email. If you want your message opened by your subscribers instantly, texting is the way to go. Not everyone has a smart phone, not everyone has a data plan, but all cell phones have texting built in. There’s no internet required on a cell phone to use texting. Emails, social media, and apps require an internet connection and do not guarantee instant delivery. Plus, your message might not even make it to your audience with those avenues.