Request Account Deletion

You can delete your TextByChoice Account at any time. If you change your mind, you might not be able to recover it after a certain amount of time.

Step 1: Learn what deleting your TextByChoice subscription means

If your TextByChoice subscription is removed, you will lose all the data in that account, like user accounts, keywords, message templates, lists, chat conversations, list of blocked subscribers, and scheduled messages. You will not be able to use any TextByChoice services like Web Portal, or the TextByChoice App.

Step 2: Review your account details before initiating the deletion

Before you request the deletion of your account, we suggest you log into your TextByChoice account and review the data stored against your account.

Step 3: Request deletion of your account

The account deletion can be initiated by sending an email to

The removal of the TextByChoice account takes the following route:

  1. Initially the account is disabled.
  2. Within 14 days, the contents are logically deleted. However, they may or may not be recovered.
  3. After 90 days, the contents will be physically removed from the system.

Recover your account

If you change your mind or accidentally get your account deleted, you can recover it within a certain time. Please get in touch with for further details.